Frequently asked questions

1. Where are your products from?

Our items come from different cities across Iran and are created by independent artists and makers.

2. Are your products handmade?

Many of our items are handmade, while others are produced using traditional techniques or small-scale workshops.

3. Will the item I receive look exactly like the photos?

Because many products are handmade or produced in small batches, slight variations in color, texture, or details may occur. This makes each piece unique.

4. Do you work directly with the artists?

Yes, we collaborate with independent makers and small workshops across Iran to bring their work to a wider audience.

5. What payment methods do you accept?

We accept secure online payments such as credit/debit cards and other payment methods available at checkout.

6. Can I cancel or change my order?

Orders can usually be modified or cancelled within a short time after purchase. Please contact us as soon as possible.

7. Do you ship internationally?

Yes, we ship to many countries worldwide.